Every HVAC emergency is a $3–6K replacement sitting in the inbox by morning. Pluvio replies in under a minute, qualifies the call, books the dispatch slot, and routes the urgent ones straight to the on-call tech — so your shop wakes up to a calendar, not a stack of unread voicemails.
Tonight · 1:47 AM
On-call queue · Cascade Heating
1:47 AM
No-heat call qualified · 2-story, attic unit, family with infant · routed to Marco.
1:32 AM
Reminded: AC tune-up Saturday 9–11am. Mrs. Park, Maple St.
11:18 PM
Replied to a 5-day-old quote · owner picked furnace replacement, booked Mon 8am.
How it works
From the first “my furnace is out” to a confirmed appointment in your calendar, every step is yours to control and nothing happens silently — even at 2 AM.
Pluvio watches your website form, SMS inbox, email, and CRM — including after-hours calls that used to die in the on-call tech's pocket.
It replies in under 30 seconds with the right HVAC questions — system type, urgency, address — so the on-call tech only gets jobs worth driving for.
Qualified leads land straight in the calendar. Reminders go out automatically. The urgent ones ping the on-call tech the same minute they come in.
Customer proof
See what changes when every new inquiry gets a useful reply, a qualified handoff, and a booked next step.
Share a little context about your HVAC shop. We'll point out where good inquiries may be slipping through and show you the quickest fix.
For HVAC shops
Sign up for Pluvio for HVAC and we’ll show you exactly how it would handle your first 10 after-hours inquiries — and what that’s worth in booked jobs.