Pluvio for clinicsCatch missed after-hours patient inquiries before they call another clinic.
When someone reaches out after the front desk closes, make the next step clear. Pluvio helps your team acknowledge the inquiry, gather appointment preferences, and guide it toward scheduling. It supports administrative intake; it does not diagnose or give medical advice.
After-hours intake
Appointment inquiry · received after closing
Visit
Routine appointment
Patient
New patient
Preference
First available
Next step
Clinic booking
Ready for the front desk
Administrative details collected; clinical questions stay with your care team.
How it works
A clearer path from inquiry to appointment.
Give after-hours visitors a useful first response and help your front desk pick up the conversation with the context needed to schedule.
Qualify
Clarify whether the person is looking for a new or follow-up visit and learn their preferred timing, without offering medical guidance.
Capture
Collect the contact details and appointment preferences your front desk needs to follow up when the clinic reopens.
Book
Guide an eligible inquiry to the clinic’s scheduling path so the next step is clear for both the patient and your team.
Clinic FAQ
Questions from clinic teams.
Clear answers about after-hours intake and the scheduling handoff.
For clinics
Give every after-hours inquiry a clear next step.
Explore how the Qualify → Capture → Book flow can fit your clinic’s intake and scheduling process.